Refund policy
The Curious Reads 30-Day Money-Back Guarantee
At The Curious Reads, your satisfaction and trust come first. We want you to feel confident trying our products, knowing you are covered if they aren't the right fit for you.
1. 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee starting from the delivery date of your order. If within 30 days:
- The product does not meet your expectations
- You are not completely satisfied with the content
- You experience any quality issues
You can contact us for a full refund. Yes — even if the book has been opened and read.
2. How to Request a Refund
To get started, email us at helpcuriousreads@gmail.com and include:
- Your full name
- Order number
- A brief explanation of the issue
Our support team will respond within 1–2 business days.
3. Refunds
If a refund is approved:
- Refunds are issued to your original payment method
- Processing time depends on your bank or card provider
4. Important Notes
To keep this policy fair for everyone, the following are not eligible:
- Items showing signs of intentional damage or misuse
- Items that have been deliberately altered or damaged
- Requests submitted after 30 days from delivery
Why We Offer This Guarantee
We believe you should be able to try our products with complete peace of mind. If it's not the right fit, we will make it right.
Contact Us
For any refund inquiries or support: helpcuriousreads@gmail.com