Shipping policy
We pack and ship your order within 1–2 business days (Monday to Friday, excluding holidays).
Shipping Time
We ship worldwide. Most orders arrive within 6–12 business days after shipping.
Tracking Your Order
Once your package is shipped, we will email you a tracking link so you can follow it every step of the way.
Delays
Sometimes delays happen due to customs, weather, or courier issues. If it is taking longer than expected, simply contact us at natureoriginshelp@gmail.com, including your order number and tracking number.
Lost or Stolen Packages
If your tracking shows "delivered" but you did not receive the package, contact us at natureoriginshelp@gmail.com or you can reach out directly to the shipping carrier.